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Help and Frequently asked questions
Below you will find details of our most commonly asked
questions. However, if you have a question that is not
answered below please email us
sales@alexander-industrial.co.uk. |
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| A: Should you require a
product that is not shown in our product catalogue,
please complete the contact form
or call our business
development team who will be able to help you with your
enquiry. |
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| A: Alexander Industrial can offer this at a cost. |
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| A: We will always aim to
recommend a suitable solution for your application.
However, we strongly advise you to test samples in your
specific application prior to ordering. If you are
unsure which product to choose contact your nearest
customer service team. |
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| A: We normally send out two
of each item, if a larger number is required contact
your local Business Development team who will establish
if this is possible. |
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| A: Goods are despatched on
a next working day service, subject to stock
availability, acceptance of the order
and payment terms being agreed. |
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| A: Many of our customers
have a credit facility with us, other means of payments
are by cheque, credit or debit card. To set up an
account with us please contact your local customer
service team. |
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| A: As a registered user of
our website you are able to view order status, account
history, and make purchases on line. You can
register or login to your account by visiting our
login
page. |
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| A: Please contact
your local Business Development team who will be happy
to quote you, or as a registered user of
the website you can access your individual pricing
online. |
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| A: As a registered user of
www.alexander-industrial.co.uk you will be able to access your
pricing for the full range of products, alternatively please
contact your local Business Development team for
all pricing questions. |
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